Home / Infinity IT-8500 Massage Chair Review (2020 Update)

Infinity IT-8500 Massage Chair Review (2020 Update)


Have you ever used a massage chair that catered your needs perfectly from the very beginning?

Do you suffer from chronic back pain?

Infinity IT-8500 has been proclaimed one of the best massage chairs to help with chronic pain relief.

Better than Inada DreamWave, and Ogawa Touch 3D massage chair.

It seems to be affordable and innovative.

At firsts glance, it seems to surpasses its competitors.

Is it true…

Let’s find out!

We will have a look at IT-8500, will compare it to 8500×3 models and will compare it to some other chairs in a similar price range category.

About the Company

Behind the Infinity IT-8500 massage chair stands The Infinite Therapeutics company.

It is a part of the Infinite Creative Enterprises with the official office in Seabrook, NH.

This private company boasts with more than 20 years of experience in the industry; their chairs have entered the markets in 2009 and have been quite popular ever since.

Infinity claims they stand for quality, innovation, and fearlessness.

They are available to their customers regarding any queries, doubts, advice, and needs. As they say on their website, their mission is

“To deliver innovative solutions to unlimited wellness for all lifestyles by engineering durable, customizable, and user-friendly products.”

Infinity Company

After all, IT-8500 is only one of the 16 models the company offers, and many consider it to be also the most well-known.

Others include Celebrity, Infinity Riage x3, Infinity Genesis SE massage chair, Infinity Imperial massage chair, and Infinity IT 8500 x3, among others.

Apart from the chairs, Infinity company also offers a few accessories: a blanket, a chair cover, a back, and footpads.

Customer Service

If you have any questions or concerns, you can always contact their customer support team at 603-910-5000. They seem to be pretty responsive and always willing to help and answer your questions and concerns.

Most Notable Infinity IT 8500 massage Chair Features

Inversion Therapy

Zero gravity seat positioning plus a full chair recline, distracting the joints of the spine and provides an inversion effect. It helps improve blood circulation, including the transmission of your body’s lymphatic fluids.

Spinal Correction

Shoulder airbags tighten the front of the shoulders and bind them back, at the same time rollers move up and down the spine. This will feel as if you become straighter and taller after you have used this feature.

Calf & Foot Massage

The calf massage uses airbags, while the foot massage is performed using a combination of foot rollers and airbags. You can control foot rollers intensity levels through remote control (5 different levels).

MP3 Music System

The music system incorporates a USB complete of your favorite music (via flash drive), outside speakers (speaker system), headphones so that you can enjoy your music.

Tru-Grip V Stretch

Airbags will grasp your arms, shoulders, and lower part of your body while the chair is back and adjustable ottoman lowers and raises, providing you a superior stretch.

Quad Style Roller

The Quad Style roller means there are four massage heads which is a common feature in many chairs. The roller moves up and down along your spine, and follow the natural S shape spine curve for a precise massage with six adjustable speeds.

45′ Program Time

You can schedule your massage session from 10-45 minutes long to be anywhere from 10-45 minutes long- one of the longest of any chair timer. Generally, most chairs use massage program of 15 to 30 minutes.

Accu-Roll Shoulder Massage

Shoulder airbags that will surround your whole shoulder joint and supply it the experience that is lacking in many expensive models.

Infinity IT 8500 Zero Gravity Massage Chair Review of Benefits

IT 8500

The Infinity massage chair comes with a surprising array of features that can tailor to any need, especially if you’re in for the deep tissue massage.

It’s ready to soothe the chronic lower back pain straight from the comfort of your own home.

Here’s how and why you can benefit from the Infinity massage chair!

Soothe Chronic Pain and Improve Sleep

Infinity IT chair is able to please even a more demanding user.

If you’re looking for a chair to soothe and deal with the chronic back pain, look no further.

With two zero gravity position feature, IT-8500 enables you to fully benefit from a more penetrating and intense massage of your back.

Additionally, this chair provides an actual deep tissue massage option.

Feel free to control the speed function. If you’re a casual user, however, you may find this feature to be too strong for your taste.

Improve Sleeping

Last but not least, It-8500 comes with a spot massage function, which is an excellent addition to other functions.

It only improves the overall quality of the massage, helping you with the pain relief even further!

What’s more, by releasing the pressure from your muscles, a regular massage therapy from Infinity will improve the overall quality of your sleep as well, enabling you to feel better, more rested, and pain-free.

Soothe Any Pain and Ailment

With a full body scan sensor system, IT-8500 helps to adapt to all the problematic spots on your body.

You can control these spots manually as well!

Apart from that, this chair comes with four pre-programmed massages and six different massage techniques.

This combo helps to soothe any problem you may have, and also improve your health, reduce stress levels, and improve flexibility.

The body stretch function and twist function additionally contribute to flexibility and improved immune system.

Four Pre-Programmed Massages

After all, the body stretch is claimed to be one of the best on the market today!

What’s more, this chair allows you to soothe tired legs and feet as well.

The massage doesn’t stand out as much, but you can control the intensity and enable you to customize the massage even further!

Revitalize Tired and Hurt Tissues

A lumbar heat helps to regenerate the hurt tissue among other benefits.

Those suffering from chronic pain will surely find this very welcoming!

Boosts Circulation in Your Body

With inversion therapy, Infinity is one of the best massage chairs on the market today.

Boosts Circulation

It improves the circulation of both the blood and the lymphatic system.

Another excellent feature that makes Infinity superior to its competitors.


About the Chair

The IT-8500 massage chair is manufactured in China.

3-Year Warranty

The chair comes with a 3-year warranty (parts & labor)that covers 1-year labor, 2-year parts, and 3-year frame.

The customers are welcome to additionally purchase ether 1 year extended warranty parts only ($149) or 2-year warranty parts only ($249).

You can download the user manual directly from the Infinity website and have a look at the Infinity assembly video tutorial as well:

IT8500 chair is available in three different colors: black, brown, and artistic taupe.

Lastly, this is a chair for big and tall users as well!

The Benefits

  • USB port sound system
  • Waist twist and spinal correction
  • Decompression stretch
  • Two zero-gravity positions
  • Full Body massage
  • Fairly easy remote control

The Drawbacks

  • S-track
  • No memory function
  • The chair is very heavy
  • No roller intensity


Infinity 8500 VS Infinity 8500 x3 (Changes & What is The Difference?)

Coming from the same company, both Infinity chairs boast with many benefits users welcome happily.

Still, some key differences can help you decide which one to choose.

Here’s What the Two Chairs Have in Common:

  • S-track design
  • 38 airbags
  • Two zero-gravity positions
  • Stretch ptogram and twist function

The Differences

X3 has a 6-level roller intensity when the IT8500 has none.

It’s quite a disappointment but them the IT8500 comes with a wide array of features that can successfully resolve and soothe the chronic pain issues.

What’s more, the X3 comes with more pre-programmed massage options.

Infinity IT-8500 X3 has a 3D roller technology.

That means sit allows the massage rollers to move up to 3” away from the S roller track than the IT-8500 massage rollers.

x3 Infinity

This means even more intense and thorough massage for those suffering from chronic pain.

The massage timer on the X3 is less adjustable than the timer on the IT8500 model.

With the X3 you can choose from 10- or 30-minute massage.

IT X3 model is Bluetooth compatible. No more USB support for you, it allows you to connect your phone with the chair wirelessly.

This is a more practical feature that will surely please many.

The Verdict

IT-8500 is a well-built massage chair that is full of surprises.

It will be your primary choice if you’re looking for a massage chair that would finally soothe that chronic back pain and improve your overall lifestyle and health.

Versus 8500 x3

It was created with the purpose to help and relive those who deal with pain on a daily basis.

On the other hand, for a casual user, a more serious customer, a hobbyist, and many other people, IT-8500 X3 is much more flexible and adaptable.

At the same time, it’s slightly in a higher price range than the base model. If you’re on a budget, you cannot go wrong with Infinity IT-8500!

Where to Buy Infinity Massage Chairs

We did a bit of research on where to but Infinity IT 8500 massage chair, and this is what we found out.

Available in Amazon

Costco currently doesn’t hold any Infinity massage chairs.

In case you were wondering about the Infinity massage chair Costco availability, there is none.

There are other online shops where you can purchase it; some vendors hold a sale now and again, but we’d recommend you check out Amazon.

From what we’re able to tell after some digging and comparison research, the best deals, return policy, and price on the Infinity massage chair is still the best on Amazon.

Conclusion on This Infinity IT 8500 Massage Chair Review

Infinity IT-8500 is one of the best chairs in its price category and for a few important reasons. It packs many benefits and features and very nice surprises.


Put a brand name behind this chair and in my opinion – you have yourself a decent chair that can compete with some top of the line models (Luraco i7, Novo XT etc…)

While this massage chair may be too strong and intense for the casual Sunday user.

It brings incredible soothing properties to the table for those who are desperate to get soothing relief from their pain.

What’s more, the chair lacks intensity levels but comes with beneficial features that are usually found in massage chairs with a higher price tag.

It’s difficult to find so many pain-relief massage options and techniques in a chair of this price tag. In other words, IT-8500 offers great massage experience and an excellent value for money!

Infinity IT-8500 massage chair is extremely innovative and a perfect choice for a massage chair, especially if you’re on a budget.

Leave a Comment