Home / Infinity IT-8500 Massage Chair Review (2024 Update)

Infinity IT-8500 Massage Chair Review (2024 Update)


Have you ever used a massage chair that catered to your needs perfectly from the very beginning?

Do you suffer from chronic back pain?

Infinity IT-8500 has been proclaimed one of the best massage chairs to help with chronic pain relief.

Better than Inada DreamWave, and Ogawa Touch 3D.

It seems to be affordable and innovative.

At firsts glance, it seems to surpasses its competitors.

Is it true…

Let’s find out!

We will have a look at IT-8500, will compare it to 8500×3 models and will compare it to some other chairs in a similar price range category.

About the Company

Behind the Infinity IT-8500 stands The Infinite Therapeutics company.

It is a part of the Infinite Creative Enterprises with an official office in Seabrook, NH.

This private company boasts more than 20 years of experience in the industry; their chairs have entered the markets in 2009 and have been quite popular ever since.

Infinity claims they stand for quality, innovation, and fearlessness.

They are available to their customers regarding any queries, doubts, advice, and needs. As they say on their website, their mission is

“To deliver innovative solutions to unlimited wellness for all lifestyles by engineering durable, customizable, and user-friendly products.”

Infinity Company

After all, IT-8500 is only one of the 16 models the company offers, and many consider it to be also the most well-known.

Others include Celebrity, Infinity Riage x3, Infinity Genesis SE, Infinity Imperial, and Infinity IT 8500 x3, among others.

Apart from the chairs, Infinity company also offers a few accessories: a blanket, a chair cover, a back, and footpads.

Customer Service

If you have any questions or concerns, you can always contact their customer support team at 603-910-5000. They seem to be pretty responsive and always willing to help and answer your questions and concerns.

Most Notable Features of Infinity IT 8500 Massage Chair Reviews

Inversion Therapy

Zero gravity seat positioning plus a full chair recline, distracting the joints of the spine and provides an inversion effect. It helps improve blood circulation, including the transmission of your body’s lymphatic fluids.

Spinal Correction

Shoulder airbags tighten the front of the shoulders and bind them back, at the same time rollers move up and down the spine. This will feel as if you become straighter and taller after you have used this feature.

Calf & Foot Massage

The calf massage uses airbags, while the foot massage is performed using a combination of foot rollers and airbags. You can control foot rollers intensity levels through remote control (5 different levels).

MP3 Music System

The music system incorporates a USB complete of your favorite music (via flash drive), outside speakers (speaker system), headphones so that you can enjoy your music.

Tru-Grip V Stretch

Airbags will grasp your arms, shoulders, and lower part of your body while the chair is back and the adjustable ottoman lowers and raises, providing you a superior stretch.

Quad Style Roller

The Quad Style roller means there are four massage heads which is a common feature in many chairs. The roller moves up and down along your spine, and follows the natural S shape spine curve for a precise massage with six adjustable speeds.

45′ Program Time

You can schedule your massage session from 10-45 minutes long to be anywhere from 10-45 minutes long- one of the longest of any chair timer. Generally, most chairs use massage program of 15 to 30 minutes.

Accu-Roll Shoulder Massage

Shoulder airbags that will surround your whole shoulder joint and supply it the experience that is lacking in many expensive models.

Infinity IT 8500 Benefits

IT 8500

The Infinity massage chair comes with a surprising array of features that can tailor to any need, especially if you’re in for the deep tissue massage.

It’s ready to soothe chronic lower back pain straight from the comfort of your own home.

Here’s how and why you can benefit from the Infinity!

Soothe Chronic Pain and Improve Sleep

Infinity IT chair is able to please even a more demanding user.

If you’re looking for a chair to soothe and deal with chronic back pain, look no further.

With two zero gravity position features, IT-8500 enables you to fully benefit from a more penetrating and intense massage of your back.

Additionally, this chair provides an actual deep tissue massage option.

Feel free to control the speed function. If you’re a casual user, however, you may find this feature to be too strong for your taste.

Improve Sleeping

Last but not least, It-8500 comes with a spot massage function, which is an excellent addition to other functions.

It only improves the overall quality of the massage, helping you with pain relief even further!

What’s more, by releasing the pressure from your muscles, regular massage therapy from Infinity will improve the overall quality of your sleep as well, enabling you to feel better, more rested, and pain-free.

Soothe Any Pain and Ailment

With a full-body scan sensor system, IT-8500 helps to adapt to all the problematic spots on your body.

You can control these spots manually as well!

Apart from that, this chair comes with four pre-programmed massages and six different massage techniques.

This combo helps to soothe any problem you may have, and also improve your health, reduce stress levels, and improve flexibility.

The body’s stretch function and twist function additionally contribute to flexibility and an improved immune system.

Four Pre-Programmed Massages

After all, the body stretch is claimed to be one of the best on the market today!

What’s more, this chair allows you to soothe tired legs and feet as well.

The massage doesn’t stand out as much, but you can control the intensity and enable you to customize the massage even further!

Revitalize Tired and Hurt Tissues

A lumbar heat helps to regenerate the hurt tissue among other benefits.

Those suffering from chronic pain will surely find this very welcoming!

Boosts Circulation in Your Body

With inversion therapy, Infinity is one of the best massage chairs on the market today.

Boosts Circulation

It improves the circulation of both the blood and the lymphatic system.

Another excellent feature that makes Infinity superior to its competitors.


About the Chair

The IT-8500 is manufactured in China.

3-Year Warranty

The chair comes with a 3-year warranty (parts & labor)that covers 1-year labor, 2-year parts, and a 3-year frame.

The customers are welcome to additionally purchase either 1-year extended warranty parts only ($149) or 2-year warranty parts only ($249).

You can download the user manual directly from the Infinity website and have a look at the Infinity assembly video tutorial as well:

IT8500 is available in three different colors: black, brown, and artistic taupe. White-Glove service included.

Lastly, this is a chair for big and tall users as well!

The Benefits

  • USB port sound system
  • Waist twist and spinal correction
  • Decompression stretch
  • Two zero-gravity positions
  • Free-shipping
  • Full Body massage
  • Fairly easy remote control

The Drawbacks

  • S-track
  • No memory function
  • The chair is very heavy
  • No roller intensity


Infinity 8500 VS Infinity 8500 x3 (Changes & What is The Difference?)

Coming from the same company, both Infinity chairs boast many benefits users welcome happily.

Still, some key differences can help you decide which one to choose.

Here’s What the Two Chairs Have in Common:

  • S-track design
  • 38 airbags
  • Two zero-gravity positions
  • Stretch program and twist function

The Differences

X3 has a 6-level roller intensity while the IT8500 has none.

It’s quite a disappointment but the IT8500 with a limited warranty comes with a wide array of features that can successfully resolve and soothe chronic pain issues.

What’s more, the X3 comes with more pre-programmed massage options.

Infinity IT-8500 X3 has 3D roller technology.

That means sit allows the massage rollers to move up to 3” away from the S roller track than the IT-8500 massage rollers.

x3 Infinity

This means even more intense and thorough massage for those suffering from chronic pain.

The massage timer on the X3 is less adjustable than the timer on the IT8500 model.

With the X3 you can choose from 10- or 30-minute kneading tapping dual massage.

IT X3 model is Bluetooth-compatible. No more USB support for you, it allows you to connect your phone to the chair wirelessly.

This is a more practical feature that will surely please many.

The Verdict

IT-8500 is a well-built model that is full of surprises.

It will be your primary choice if you’re looking for a model that would finally soothe that chronic back pain and improve your overall lifestyle and health.

Versus 8500 x3

It was created with the purpose to help and relive those who deal with pain on a daily basis.

On the other hand, for a casual users, a more serious customers, a hobbyist, and many other people, IT-8500 X3 is much more flexible and adaptable.

At the same time, it’s slightly in a higher price range than the base model. If you’re on a budget, you cannot go wrong with Infinity IT-8500!

Infinity Kyota

Are you looking for the best luxurious model that will offer you the ultimate relaxation and experience at the best price that you can ever get for a massage chair? Then, you should definitely have a look at the infinity kyota massaging chair that is known for its impressive, superior, amazing, and top-quality design and also to the various unique features that make it the best model that you can ever have. This model has a massaging head that is actually able to provide you with an amazing massage as well as a relaxing experience in the comfort of your own home and it is an absolute steal as well as a spectacular buy that you will definitely not regret purchasing at all.

The only thing you need to do in order to have the opportunity to enjoy such a luxurious massage, as well as a relaxing experience, is to have a look at the Kyota massaging chair that is actually offering it for the best price that you can ever get in the market and that is not too high as well as a fantastic bargain that is just as good as it gets. Unlike many other massage chairs that are out there on the market, the Kyota is much more convenient as well as the one that you need in order to really make the most from the best model that you can get to date and that does not have any issues as well as the customer support that will actually ensure that you are actually able to enjoy the massage.

Genesis Infinity

There’s a massage chair that has the classic curves and classic straight lines of a luxury car — and, well, that’s exactly what it is. You sit in the seat as a slender, glossy back massager “works its magic” against the ripples of your body. This is a new chair for the brand. “There are certain products we’ve been manufacturing for decades,” says designer and founder Harvey Hudson of a line of furniture for therapists that include the Genesis Infinity massaging chair.

But there are other materials that are a lot easier to work with. It’s lightweight, affordable, and, once you get it out of the box, it’s very easy to assemble.” A firm, comfy backrest, supportive seat, adjustable armrests, and a hidden contour-enhancing chair that allows the recliner to be adjusted to your body shape are just a few of the features. The chair’s wheeled base has a built-in compressor that inflates and deflates the legs to improve the chair’s tilt. With no springs, the legs are more responsive and less likely to sag after months of daily use.

How Do You Install Infinity Massage Chair?

To install your latest model of the infinity massage chair, you require a set of instructions. These instructions will help you attach and adjust the chair correctly so that it can perform as you need it to. An expert will aid you while you’re installing the chair so that you can avoid any accidents. What’s Included in the Instructions? These instructions will include the parts needed to install the chair and some of the instruction manuals. The installers will guide you through all the steps needed and help you to tighten the screws that you use to secure the seat and the backrest.

Frequently Asked Questions

Is Zero Gravity Massage Chair Worth It?

Zero gravity massage chairs have gained popularity in recent years, and whether they are worth it depends on individual preferences and needs. Zero gravity refers to the reclined position that mimics the posture astronauts assume during space travel, distributing the body’s weight evenly and reducing gravitational pressure. This position promotes spinal decompression, relaxation, and improved blood circulation. The benefits include stress reduction, muscle tension relief, and increased comfort during massage sessions. Furthermore, the reclined position can enhance the effectiveness of certain massage techniques by allowing for better access to different areas of the body. However, it is important to consider factors such as cost, available space, and personal preferences before investing in a zero-gravity massage chair. Some individuals may find the zero gravity feature particularly beneficial, while others may not prioritize it as much. Therefore, it is advisable to try out different models and consult user reviews to determine if the added features and benefits of a zero-gravity massage chair are worth the investment for your specific needs.

Do Doctors Recommend Zero Gravity Chairs?

While zero gravity chairs have gained popularity among individuals seeking relaxation and comfort, it is important to note that there is no blanket recommendation from doctors specifically endorsing zero gravity chairs. However, the benefits of the zero gravity position itself, such as improved spinal alignment and reduced pressure on the joints, have been recognized in the medical field. Doctors may recommend the use of zero gravity chairs as a complementary measure for individuals with specific conditions or needs. For instance, patients with back pain, sciatica, or other musculoskeletal issues may find relief and support from the zero gravity position. Additionally, individuals recovering from surgery or those with circulatory problems could benefit from the improved blood flow associated with the reclined posture. Nevertheless, it is crucial to consult with a healthcare professional, such as a physician or physical therapist, to determine if a zero gravity chair is suitable for individual circumstances, as well as to receive personalized advice and recommendations based on specific medical conditions and needs.

Where are Infinity Massage Chairs Made?

Infinity Massage Chairs, which is a well-known brand, produces its massage chairs in China. China is a leading manufacturing hub in several industries such as furniture and electronics. Infinity Massage Chairs collaborates with manufacturing facilities in China to guarantee the creation of top-notch massage chairs that match their standards. The brand upholds rigorous quality control measures to ensure the longevity, functionality, and safety of its products, although the actual factories and locations may differ. It’s important to note that the quality and performance of the massage chairs are not determined by their manufacturing location, as the brand prioritizes design, engineering, and customer satisfaction.

What are the Disadvantages of a Massage Chair?

While massage chairs offer numerous benefits, they also come with several disadvantages that users should consider before investing in one. These drawbacks encompass various aspects of health, cost, and personal preferences.

  1. Expense: Massage chairs can be costly, with prices ranging from hundreds to several thousand dollars. This initial investment may deter potential buyers who are on a tight budget.
  2. Space Requirements: These chairs are often large and require ample space. If you have limited living space, accommodating a massage chair can be challenging.
  3. Maintenance: Massage chairs require regular maintenance to keep them functioning optimally. This can include cleaning, lubricating moving parts, and addressing potential mechanical issues.
  4. Not Suitable for All Conditions: While massage chairs can alleviate many muscle-related discomforts, they may not be suitable for certain medical conditions or injuries. People with certain health conditions, such as blood clotting disorders, deep vein thrombosis, or open wounds, should avoid using massage chairs without consulting a healthcare professional.
  5. Intensity and Customization: While some models offer customization options, not all users may find the massage intensity or technique to their liking. Preferences for massage pressure and style can vary widely, and a massage chair may not provide the level of customization that some individuals desire.
  6. Limited Coverage: Massage chairs primarily focus on the back, neck, and shoulders. They may not address other areas of the body as effectively as a human massage therapist would.
  7. Noise: Some massage chairs can produce noise during operation, which may disrupt relaxation for some users.
  8. Weight Limitations: Most massage chairs have weight limits, and individuals who exceed these limits may not be able to use them safely or comfortably.

In summary, while massage chairs offer convenience and potential health benefits, they also come with disadvantages such as cost, maintenance requirements, limited customization, and space considerations. Individuals should carefully weigh these factors against their personal needs and preferences before investing in a massage chair. Additionally, consulting with a healthcare professional is advisable, especially for those with underlying medical conditions.

How Long Has Infinity Massage Chairs Been in Business?

Infinity Massage Chairs has been in business for over a decade, establishing itself as a prominent player in the massage chair industry since its inception. Founded in 2009, Infinity has accumulated a wealth of experience and expertise in designing and manufacturing high-quality massage chairs renowned for their innovation, performance, and therapeutic benefits.

With over 12 years of operation, Infinity Massage Chairs has continuously evolved and expanded its product line to meet the diverse needs and preferences of consumers. The company’s commitment to excellence and customer satisfaction has solidified its reputation as a trusted provider of premium massage chairs, earning accolades and recognition from industry experts and consumers alike.

Infinity’s extensive tenure in the massage chair market reflects its dedication to research and development, as well as its ability to adapt to changing trends and technologies. Over the years, Infinity has introduced numerous groundbreaking features and advancements in massage chair design, setting new standards for comfort, relaxation, and therapeutic efficacy.

Furthermore, Infinity Massage Chairs has cultivated strong partnerships with retailers, distributors, and customers worldwide, fostering a global presence and ensuring accessibility to its products across various markets. Through strategic collaborations and marketing initiatives, Infinity has successfully positioned itself as a leader in the massage chair industry, catering to a diverse clientele seeking premium relaxation solutions.

The longevity of Infinity Massage Chairs in the business underscores its commitment to quality, innovation, and customer satisfaction. With over a decade of experience, Infinity continues to push the boundaries of massage chair technology, striving to enhance the wellness and relaxation experience for users around the world.

In conclusion, Infinity Massage Chairs has been in business for more than 12 years, solidifying its position as a trusted leader in the massage chair industry. Through continuous innovation, dedication to excellence, and a steadfast commitment to customer satisfaction, Infinity has established itself as a premier provider of premium massage chairs, offering unparalleled comfort, relaxation, and therapeutic benefits to consumers worldwide.

Where to Buy Infinity Massage Chairs

We did a bit of research on where to buy the Infinity IT 8500, and this is what we found out.

Available in Amazon

Costco currently doesn’t hold any Infinity massage chairs.

In case you were wondering about the Infinity Costco availability, there is none.

There are other online shops where you can purchase it; some vendors hold a sale now and again, but we’d recommend you check out Amazon.

From what we’re able to tell after some digging and comparison research, the best deals, return policy, and price on the Infinity is still the best on Amazon.

Conclusion on This Infinity IT 8500 Massage Chair Review

Infinity IT-8500 is one of the best chairs in its price category for a few important reasons. It packs many benefits and features and very nice surprises.


Put a brand name behind this chair and in my opinion – you have yourself a decent chair that can compete with some top-of-the-line models (Luraco i7, Novo XT, etc…)

While this massage chair may be too strong and intense for the casual Sunday user.

It brings incredible soothing properties to the table for those who are desperate to get soothing relief from their pain.

What’s more, the chair lacks intensity levels but comes with beneficial features that are usually found in massage chairs with a higher price tag.

It’s difficult to find so many pain-relief massage options and techniques in a chair of this price tag. In other words, IT-8500 offers a great massage experience and excellent value for money!

Infinity IT-8500 is extremely innovative and a perfect choice for a massage chair, especially if you’re on a budget.