Home / Infinity Presidential Massage Chair Review (2023): Worth It or NOT?

Infinity Presidential Massage Chair Review (2023): Worth It or NOT?


Infinity Presidential is one of the best chairs in the world from one of few reliable brands.

But is it perfect?

In my opinion, the Presidential comes pretty close to being the best chair.

Some of its unique features make it stand apart from other top massage chairs – such as the fact it offers a good massage option to tall people or industry-unique J-track;

I’ll talk about all that below…

But there’s a gap between the absolute best and what the Presidential can offer.

There are few better massage chair models (alternatives)  that I’ll discuss below!

Infinity Presidential Massage Chair (Most Notable Features & Reviews)

Presidential Massage Chair

If you’re curious about Infinity Presidential most important features and how they benefit you, I’ll talk about each below:

J-Track vs. L-Track

Infinity Presidential boasts a 49-inch L-track that looks more like a J-track.

Let me explain this real quick: an L-track follows the natural spine curvature so it can touch all the pressure points on your back, but extends down to your glutes for a comprehensive buttocks massage.

L-TrackA J-track goes under your butt in a 45-degree angle, which allows a better stretch.

This extension is important because, as you know, L-track massage chairs provide worse stretches than S-track chairs.

But a 45-degree angle lets the chair recline as close to horizontally as possible, so your spine and body can be stretched comprehensively.

So the Presidential hits two birds with one stone: glute massage plus awesome stretch.

The Stretch Function

Presidential’s stretch is an amazing function too.

Like the majority of Infinity massage chairs, Presidential features airbag support for your feet and ankles during the stretch.

The ankle airbags pull your spine so you can feel an intense stretch.

If you’re also using the shoulder airbags, the stretch is more rugged.

The massage roller movement makes the stretch excellent because they touch your entire back.

Remote Control

The remote control is easy to use, with an intuitive menu.

You can easily select the program you need, especially thanks to the Quick Keys.

Remote Control Chair

You can find these keys at the bottom, so you won’t need to scroll through the menu to adjust or change your program.

The Quick Keys allow you to move the rollers forward and backward through the six depth settings, to adjust the massage depth.

You can access the seven primary auto massage programs, select the manual massage technique, adjust the air intensity and the airbag massage regions, activate/ deactivate the Zero Gravity option, move the rollers manually or turn on the heated rollers.

Besides, there’s a pouch for your remote control just outside the armrest so that you can reach it in no time.

Another user-friendly feature is the various language options for the remote: English, Spanish, Chinese, Korean and Vietnamese.

Roller System

Infinity Presidential features 3D rollers, which I love. At first, I had the impression that the rollers are a bit small, at least compared to other Infinity massage chairs.

However, their size makes them perfect for deep tissue massage, especially in the neck and nape area.

Yes, even for taller people! In fact, it’s one of the reasons I like the Presidential so much: the deep tissue rollers and long J-track offer an excellent neck massage to tall people too.

Another reason why I love the 3D roller system here is that they’re very active.

The rollers combine all the techniques, like tapping, knocking, kneading, and rolling, to provide a comprehensive massage.

Infinity 3D Rollers

So what do 3D rollers have that other, common, rollers don’t?

The 3D technology allows the rollers to move into your spine for a deeper massage, though you can easily retract them to lower the massage intensity.

The auto-massage programs featured by Presidential put this feature to good use.

You can actually feel when the rollers stop so that they can move into your back, much like a Shiatsu massage.

I took advantage of this feature especially in my nape area and my lower back.

And I have to say, very few massage chairs can massage these areas comprehensively.

The speed adjustments allow you to intensify your massage experience, but the “Back Rubbing” feature is the true star of the show.

Unlike kneading, which combines up-down movements with left-right movements, the Back Rubbing option moves the rollers just from left to right.

Much like a transverse friction massage, this feature is perfect for massaging scar tissue and trigger points.

Hip Airbags

Not a lot of L-track massage chairs boast hip airbags, which is why I’m writing this down as a special feature.

These airbags offer a thorough compression massage for your thigh and hip area, which combines well with Presidential’s stretch function.

Such a compression massage is fantastic if you have lower back issues or sciatica pain.

It’s an excellent feature for people who work out as well, seeing as these hip airbags offer a comprehensive stretch before or after your workout.

Ottoman/Foot Rest

The electronic ottoman adjusts automatically, but you can use the remote to change it manually.

FootRest SystemYou just have to use the up and down arrows on the “footrest” option on the remote.

The foot rollers are some of the most comfortable on the market, not to mention they feature speed and intensity adjustments.

Sadly, the Presidential has no calf rollers, which would have made the foot massage better.

The calves airbags can mimic a compression massage, and you can adjust their intensity, but nothing compares to calve rollers.

Space Saving Feature

Infinity Presidential has a space-saving design, which means you can place it just a few inches from the wall without hitting it.

That said, Presidential is built for bigger users, so it’s not a small, light chair.

Its dimensions are 34 x 52 x 51 inches when upright and 77 x 41 inches when reclined. Weighing 275 pounds total, you can’t move it easily around your house.


Infinity Presidential boasts heated foot units, heated rollers plus lumbar heat, which makes it the best massage chair in terms of therapy.

HeatThe Hot Rocks option allows you to heat the rollers for 30 minutes, and there aren’t a lot of massage chairs that do that.

The heating pads and 5’ increments for the Hot Rocks improve the heat therapy offered by the Infinity Presidential.

Heat is beneficial for your spine because it improves your blood circulation and helps unwind tense lumbar muscles to increase massage effectiveness.

And the hot pads actually feel hot, although you can use the remote to lower the heating temperature.

It’s even better than the chair allows you to use the three different areas together or independently.

Airbag Massage

With 38 airbags, you can count on the compression massage Infinity Presidential offers.

Besides, it places these airbags in key places, and I already mentioned the hip and feet/ ankle airbags.

The airbags can be used simultaneously or separately, massaging different body parts.

AirbagsYou can also adjust the compression intensity on five different levels.

The sequential arm airbags are amazing as well. The airbags are topped by a cloth material, which is topped with rubber nodules.

Their purpose is to fix your arms in the armrests during the compression massage so that they won’t be squeezed out.

These arm airbags will inflate and deflate from the hand/ wrist area to the forearms and up to the arms.

The main purpose of compression massage is to improve your blood circulation and to relax you, but the shoulder airbags work well with the mid-back roller massage, improving your posture.

This is the Presidential’s Spinal Correction feature in action.

Zero-G Plus Other Programs and Techniques

Infinity Presidential includes some basic massage techniques like Kneading, Tapping, Combo, and Knocking.

The advanced Shiatsu and Pulse Shiatsu offer a deep tissue massage which is excellent for relieving chronic pain. Back Rubbing works wonders for scar tissue, while Finger Knead alleviates arthritis pains.

I’ve already told you a bit about heat therapy, air massage, and stretch function.

This chair also offers spinal correction and two zero gravity positions.

Presidential Zero Gravity

Zero gravity takes pressure off your spine and presses your body weight on the rollers, which increases the spinal massage intensity.

This deep tissue spinal massage alleviates chronic back pain or post-surgical pain. As you have two zero-G levels, you can adjust the spinal massage intensity.

This unit features body scanning to identify the pressure points on your body so that you can benefit from an effective massage.

I also liked the Reflexology option, which relaxed me 100%.

The real bonus is the Rhythm technique, which synchronizes the massage to the beat of your favorite songs. This is an effective way to relax.

Extras and Bonuses

blueTooth System

It has various bonuses which make it a user-friendly massage chair.

For instance, its BlueTooth capability allows you to pair the chair to any device to play music.

The built-in speakers are quality and play beautiful sounds. Don’t forget about the Apple and Android app functionality for easy control.

The timer is another addition because you can customize your massage length.

You can prolong the massage duration for up to 45 minutes, in 5-minute increments.

I liked the side LED lights as well – they make a cozy atmosphere in a dark room.

Infinity Presidential vs. Genesis vs. Imperial

These three Infinity models are all top-notch – I’ve tried all of them, but there are some differences.

You can acquire the Genesis through Costco and the Imperial through Mattress Firms roadshows, but unfortunately, they’re not listed on the websites.

The chairs share similar features, like 3D rollers, reliable compression massage, plenty of auto programs, zero-G, and use manual settings.

Versus Genesis and Imperial

However, the Genesis lacks the heated rollers and feet of Infinity Presidential, and it lacks its excellent stretch program too.

Infinity Imperial comes with a bonus air ionizer which should increase your oxygen intake, so you’re refreshed and invigorated.

This model has a few small vents around the headrest where fresh air comes from.

Another bonus Infinity Imperial offers are the calf rollers which improve blood circulation in the calves, for a more effective calf and feet massage.

On the other hand, it offers the benefit of a J-track, to improve your stretch massage.

Infinity Presidential Massage Chair Warranty

Infinity offers a 5-year residential limited warranty, for USA customers.

5 Year WarrantyThis warranty covers technical support and a structural framework warranty.

The limited warranty allows you a free replacement on covered parts for three years and complete care – including in-home repairs and free parts – for a year.

You can also buy the 3-year or 5-year extended warranties, to increase your warranty for the labor and parts to three, respectively five years.

The framework is guaranteed for five years, though, with both these warranties.

So while it is a good chair, there are other massage chairs on the market with better warranties – for more years and not limited.

Is a Massage Chair a Good Investment?

As technology continues to evolve, it has made it easier than ever for us to buy and sell things, too. If you are thinking about investing in a chair for your home, you need to take time to think about your needs and what you want to get out of it. This is because not everyone wants to spend their leisure time sitting down and relaxing. The good news is that many chairs can be used to their full potential and add value to your home and wallet. More importantly, the chair doesn’t need to be new, but instead, it should be an investment in good quality and timeless design.

Taking a few minutes to stretch your arms, back, and legs with a chair massage is a great way to restore your body and prepare for a day of work. But while you can be reimbursed by your employer for these services, you’ll need to look closely at how these chairs work in the workplace. Most people aren’t offering massages on the regular, and if your employer is paying for a full body massage, you can expect to be treated much the same as you would when you pay for a haircut. For that reason, you shouldn’t feel guilty about being treated for your sore back on the regular, but you’ll need to decide if it’s worth it. To find out if these chairs are a good investment for your work life, we consulted experts in the field to get the scoop on what to expect from the chair, and what you need to know before you buy one.

J-Track Massage Chair

Immediate Streamlined Motion. The 4-Piece Handle Height adjuster allows total freedom in bringing up the recline height to the optimum position for your shoulder and neck. With ease of use and adjustability, the handle height control brings the J-Track Massage Chair to you. Condition Monitoring. The J-Track Massage Chair has an integrated fixed-point tension monitoring system which allows for preventive relief for discomfort and tightness. Alerted by changes in the equipment position, such as when the user reaches their optimum height, a message is delivered to the user’s mobile device.

Built-In Charging Port. The convenient charging port and 9V battery make it easy to maintain the electric current level for the electronic components of the massage chair. Furthermore, the maximum charging time of 1 hour provides enough time for users to enjoy a thorough massage without a long period of stasis.

Frequently Asked Questions

Where Are Infinity Massage Chairs Made?

Infinity Massage Chairs are manufactured by Infinite Therapeutics, a company based in the United States. The company’s headquarters and main manufacturing facilities are located in Seabrook, New Hampshire.

Infinite Therapeutics designs and engineers their massage chairs with a focus on advanced technology, high-quality materials, and innovative features to provide users with a luxurious and therapeutic massage experience. The manufacturing process involves precision engineering and stringent quality control to ensure the chairs meet the company’s standards of excellence.

While the company’s headquarters and primary manufacturing facilities are in the United States, it is worth noting that some components or parts used in the massage chairs might be sourced internationally, as is common in the manufacturing industry. However, the final assembly and quality assurance take place in the United States to maintain the brand’s commitment to quality and customer satisfaction.

By manufacturing their massage chairs domestically, Infinite Therapeutics aims to support local economies, maintain strict quality standards, and facilitate responsive customer service for their products.

Does Infinity Make Good Massage Chairs?

Yes, Infinity is known for producing high-quality and reliable massage chairs. The company has built a strong reputation in the massage chair industry for its commitment to advanced technology, innovative design, and exceptional customer satisfaction.

Infinity massage chairs are engineered with precision and attention to detail, incorporating a range of therapeutic features to provide users with a luxurious and effective massage experience. The chairs often offer various massage techniques, including kneading, tapping, rolling, and Shiatsu, along with customizable settings to target specific areas of tension and stress.

Customer reviews and feedback for Infinity massage chairs are generally positive, highlighting their effectiveness in relieving muscle tension, reducing stress, and improving overall relaxation. Additionally, Infinity offers excellent customer service and comprehensive warranties, adding to the overall positive impression of the brand.

While individual preferences may vary, Infinity massage chairs have garnered recognition and awards from industry experts, further endorsing their quality and performance. Their combination of advanced technology, thoughtful design, and positive customer experiences makes Infinity a reputable and reliable choice for those seeking a high-quality massage chair.

How Often Should Massage Chairs Be Serviced?

Massage chairs, like any other mechanical devices, require regular maintenance to ensure optimal performance and longevity. The frequency of servicing a massage chair depends on several factors, including usage, manufacturer recommendations, and the specific model of the chair.

In general, it is advisable to conduct routine maintenance on your massage chair every three to six months. This interval ensures that the chair’s mechanical components, such as motors, rollers, and airbags, are functioning smoothly. Regular maintenance helps prevent issues such as friction-induced wear and tear, malfunctions, or breakdowns, which can compromise the effectiveness of the massage chair.

Manufacturer guidelines play a crucial role in determining the servicing schedule. Different brands and models may have specific recommendations regarding the frequency of maintenance and the type of procedures to be performed. It is essential to refer to the user manual or contact the manufacturer directly to obtain accurate information tailored to your particular massage chair.

The maintenance routine typically involves a thorough inspection of the chair’s mechanical and electronic components. This includes checking for any loose bolts or screws, lubricating moving parts, and ensuring that the massage mechanisms operate smoothly. Attention should also be given to the condition of the upholstery, as tears or damage may affect both the chair’s aesthetics and user comfort.

Additionally, electronic components, such as control panels and wiring, should be inspected for signs of wear or malfunction. Periodic checks on the power supply and electrical connections contribute to the overall safety and reliability of the massage chair.

Beyond routine maintenance, it is crucial to address any issues promptly. If you notice unusual sounds, erratic movements, or malfunctions during operation, seeking professional servicing is recommended to diagnose and rectify the problem before it escalates.

Ultimately, the frequency of servicing a massage chair is a balance between preventive maintenance and responsiveness to emerging issues. Adhering to manufacturer recommendations and addressing concerns promptly will contribute to the prolonged enjoyment and functionality of your massage chair.

Pros and Cons

Here’s what I love about the Presidential: the J-track, the active 3D rollers, heat therapy, hip and shoulder airbags, plus the two zero-gravity settings.

Presidential ChairsHere’s what I think would make this model better: firstly, the foot rollers would improve your calf and feet massage.

Secondly, the partially-encased foot massager should go. This feels a bit restrictive to people who wear size 13+ on their shoes. Body scan.

And while the Presidential offers an amazing neck massage for tall people and can fit tall people wonderfully, the top dome can hit your head if you’re over 6’8”.

Besides, the warranty could be improved.

How Do You Activate the Infinity Massage Chair?

When the average human rests their head on a pillow, they need to get comfortable and have an armrest. However, if you’re a massager, you want to know that your pillow is providing the best possible support, it’s soft, and you can comfortably lay down on it without any pressure. This is also the key to getting a good massage.

Many massagers are upright and require you to sit straight up for a good massage. This gives the massage chair no chance to properly roll and the most comfortable posture doesn’t come from the massage chair. In order to get the most from the Infinity Massage Chair, you’ll want to adjust the massage to massage the most painful areas. To do this, reach over to the armrest and use it to adjust the positions of your shoulders and legs.

Infinity Presidential Bottom Line

The Infinity Presidential is worth it. It has some unique features that make it a good choice, whether you’re looking for a therapeutic massage chair, you’re a hobbyist user.

This is a great chair, it’s reliable and features a good warranty.

But if you want a more reliable chair made in the USA with some special features such as a unique body swivel, the recently updated Luraco I7 Plus chair might be a better alternative.

But if you want one of the best chairs with space-saving capabilities, you definitely want to buy Infinity Presidential or Novo Xt2 from Human Touch.